Electronic Commerce Facilitates

The trade requires collaboration between internal departments of the company, suppliers and customers. Communication is the basis of this collaboration. Electronic commerce facilitates communication by removing the transmission times and residence information and by facilitating the search functions to access this information. The time spent by employees to reduce the communication while maintaining the same level of customer satisfaction. In electronic commerce, the number of vectors of communication (postal, telephone, fax, visit …) is concentrated in a single database or information is accessible to all at all times.

Phone calls, emails, faxes, the client must be registered in the database for the company, the supplier and the customer can know where they stand. Your database is now accessible to everyone, anytime and anywhere on the planet. The information available to all stakeholders is richer and easier accessible. Clea has taken some time but the paperwork is virtually eliminated if all use the keyboard. A plus for ecology, for the same number of transactions, we use less paper. Paying bills online saves paper.

Email is faster and more effective than regular mail, fax or voice mail. It facilitates teamwork by carbon copies and blind copies. In addition, it accelerates the exchange of documents scanned with or without protection against a change. The email declines in manufacturing costs (no need to retype or copy) and shipping (stamps, envelopes, mailing, handling and distribution of internal mail).